Frequently Asked Questions

Find answers to common questions about Connexx platform, compliance, and collaboration.

Platform & Technology

Matching Process

Legal & Compliance

Financial & Billing

Clinical Operations

Credentialing & Verification

Practice Management

Security & Data

Support & Service

Termination & Changes

Specialty-Specific

Industry & Future

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Frequently Asked Questions

Platform & Technology

How does Connexx achieve "instant" collaboration when traditional methods take months?

Is the Connexx platform HIPAA compliant?

What technology integrations does Connexx support?

Matching Process

How does your matching algorithm ensure quality collaborations?

Can I specify geographic requirements for collaborations?

What if I'm not satisfied with my initial matches?

Legal & Compliance

Are the digital signatures legally binding?

How do you handle state-specific regulatory variations?

What happens if state regulations change during my collaboration term?

Do you provide legal advice or attorney services?

Financial & Billing

What are the costs for using Connexx?

How do payments between collaborators work?

Is there a fee if I only want to use Connexx for one collaboration?

Clinical Operations

How does the platform handle emergency consultations?

What chart review tools are included?

Can I customize the consultation triggers and protocols?

Credentialing & Verification

How current is your credential verification?

What credentials do you verify?

How often are credentials re-verified?

Practice Management

Can I manage multiple NPs under one account?

How does the platform support multi-state operations?

What reporting and analytics are available?

Security & Data

Where is my data stored and who has access?

What happens to my data if I cancel my subscription?

Do you conduct security audits?

Support & Service

What support is included with my subscription?

Do you provide onboarding assistance?

What training resources are available?

Termination & Changes

What if I need to terminate a collaboration?

Can I modify an existing collaboration agreement?

What happens if my collaborating physician leaves the platform?

Specialty-Specific

Do you have specialty-specific agreement templates?

How do you handle controlled substance prescribing?

Can the platform accommodate unique procedural authorizations?

Industry & Future

How is Connexx different from traditional healthcare recruiters?

Is Connexx working with regulatory bodies to advance collaborative practice?

What new features are in development?

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